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FAQ

DELIVERY

Upon completion of your purchase, you will receive a PDF file containing the links to your product!

 

HOW DO I USE CANVA TEMPLATES?

Make sure you have a Canva account. You can sign up for free at: canva.com
Once you download your pdf, simply click the link(s) and your browser will open your own personal copy of the template(s) in your Canva account. If you're having trouble, please try opening it on a desktop computer. This will load the template into your Canva and you will then be able to edit on mobile if you wish.

 

DO I NEED A CANVA PRO ACCOUNT?

Most of my templates use all royalty-free elements that can be used with Canva Free. However, some more complex products such as the UGC templates may use Canva Pro elements. You may replace those elements with free ones, but I do recommend getting Canva Pro if you are a UGC creator. Please read each product description carefully to check if all of the elements are free or not.

 

WHAT IF I DON'T KNOW CANVA?

Canva is a super easy tool that is mostly dragging and dropping, but I include some How-to videos in your PDF and you can access Canva's extensive help library here.

 

REFUNDS

Due to the downloadable nature of these products, there are no refunds. However, if you are having any issues, please contact me and I will get back to you ASAP.

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LICENSE

All products use my STANDARD COMMERCIAL LICENSE.

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This means one individual can use these templates for personal or business use, but you may NOT sell the templates or any files they contain. You also may not share the templates in any editable format with others. If you are a VA using the templates to make content for a client, please deliver the content as a flattened image (such as jpg or png) to your client; your client may not use the templates and must purchase their own license from me.

For any templates for free lead magnet materials, you may deliver them to your clients as flattened PDFs or image files such as jpg. You may not sell them, flattened or otherwise.

Logos created in Canva cannot be trademarked by any business. See Canva's documentation here for more information.

 

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